| The Client |
| A Market Leader of Motor Industry. |
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| The Challenge |
| When they decided to transfer most of its paper-based motor maintenance records on to a database, it awarded a two-year contract to recruit a large number of database operators. |
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| The Solution |
| The project was to be undertaken at 15 locations throughout mainland China. They was impressed with commitment to its field staff, as it believed this would result in good retention throughout the nine-month period; its nationwide and international branch network; and its extensive referencing checking and assessment procedures. |
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| The Results |
| They would check the data as it was inputted, but staff showed such outstanding accuracy in their work that this soon proved unnecessary. Excellent staff retention has also helped to avoid costs associated with training replacements. |
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